Terms of service

These terms cover the free store check, Store fix, new store setup, monthly care and other services from Ablefront ("we", "us"). By asking us for a quote or paying an invoice, you agree to them. If anything here is unclear, email hello@ablefront.com before you start.

1. The free check

The free check is an automatic look at two pages of your store. It may miss problems and may sometimes report something that isn't a problem. It is not legal advice.

2. Quotes

Before any paid work, we send a written quote listing what we will do, the fixed price and a time estimate. Work outside the quote needs a new quote that you approve.

3. Payment

We send an invoice with the quote. You pay half when you approve the quote and the other half when you approve the finished work. Monthly care is billed at the start of each month.

4. Access to your store

You add us as staff or a collaborator on your platform with our own login. We never ask for your own password. You can remove our access at any time. Wherever your platform allows, we work on a copy or test version of your store and only publish changes after you approve them.

5. New stores

For a new store, you own the store, its account and its content. Platform fees, paid themes, apps and domain costs are paid by you directly to those companies unless your quote says otherwise.

6. What we don't promise

We do not guarantee that your store meets any law or standard, that you won't receive a legal claim, that AI tools or search engines will show your store, or that your sales will change. We do the items in your quote and give you a report of every change.

7. Things outside our control

Some parts of a store are run by your platform or by apps you install, such as the checkout on Shopify and some other hosted platforms. We will tell you when a problem is on their side, but we can't change it.

8. Your responsibilities

You are responsible for your store's content, products and legal obligations. Please review the changes before approving them. Changes you or others make after go-live can create new problems, which is what monthly care is for.

9. Limit of our liability

As far as the law allows, our total liability for any job is limited to the amount you paid us for that job.

10. Confidentiality

We keep your store data and anything you share with us private. We only share before and after scores publicly if you agree in writing, for example as part of the founding client offer.

11. Changes to these terms

If we change these terms, we'll update the date above. The terms in place when you approved your quote apply to that job.