Which platforms do you work with?
Shopify, WooCommerce, Wix, Squarespace, BigCommerce and custom-built stores. If your store runs on something else, send us the address and we'll tell you honestly whether we can help.
Do you guarantee my store will be ADA compliant, or that I won't be sued?
No. Nobody can honestly promise that, and you should be careful of anyone who does. We fix the problems we find, and you get a report of every change. That lowers your risk and makes your store easier to use.
Will an accessibility widget or toolbar fix this?
Widgets add a toolbar on top of your store but don't fix the store's own code. Stores using them have still been sued, and the US Federal Trade Commission fined one widget company for overstating what its tool does.
Will you change my live store?
No. We work on a copy or test version of your store wherever your platform allows, for example a duplicate theme on Shopify or a staging site on WooCommerce. Changes go live only after you approve them.
Do you need my password?
No. Every major platform lets you add us as staff or a collaborator with our own login, and you can remove us any time.
Can you build a new store for me?
Yes. We set up new stores on the platform that suits your products and budget, built accessible, readable by AI tools and fast from day one. Send us what you sell and we'll reply with a plan and a fixed price.
What is the AI voice shopping assistant?
A helper on your store that shoppers can talk to, to find products and get answers. It isn't available yet. You can join the early access list and we'll email you when it's ready.
Do I need to get on a call?
No. We work by email from the first check to the final report.
What does the free check look at?
Your home page and one product page, using Google's page checks and our own checks for AI tools, tracking tools and policy pages. Automatic checks find only part of the problems. A full fix includes testing by hand.
How long does a fix take?
It depends on the size of the store. You get a time estimate with your quote, before anything starts.
Can you fix my checkout page?
On Shopify and some other hosted platforms, the checkout is run by the platform itself and can't be edited by anyone else. We'll tell you if anything we find is on the platform's side.
How do I pay?
We send an invoice with your quote. Half is paid when you approve the quote, and the other half when you approve the finished work. See our terms of service for details.
See what your store needs
Run the free check. About two minutes, in plain English.